Thanks to Jerry Ng of Urban Design House
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]

Thanks to Jerry Ng of Urban Design House my house has transformed into a classy, beautiful warm home. From the initial planning to the final completion, Jerry has always given his expert advice & helpful suggestions. He is always available whenever I call be it day or night. He even went beyond his service to receive delivery of my dining set when I was away. I will highly recommend Jerry to my friends & will surely engage him again in future. Thanks Jerry! All the best to you!

Lydia and Grace

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He is very approachable, patient and accommodating too.
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]

First and foremost, my husband & I would like to say a big thank you to our ID Chris.

Like many others we went to quite a few IDs and our cousin recommended us to check out Urban Design/Chris. Ultimately, we chose Urban Design/Chris since there were good feedbacks from our cousin and we also find the price quoted was reasonable & competitive. Plus we were comfortable with Chris which is the main reason of our decision.

Since the beginning Chris have good chemistry with us. He is very approachable, patient and accommodating too. He understand what we want and gave us his suggestions/ideas. Chris sends regular update on the progression of the renovation ensuring that we are aware of the status. We could definitely see his dedication to his job and his passion as well. To us, having a nice & responsible ID plays an important part in our renovation journey.

Overall, Chris is an ID that I would highly recommend. He takes ownership of his work and the entire renovation process was stress-free.

Once again we would like to sincerely thank our ID Chris and Urban Design for the wonderful home renovation, we were glad that we made the right choice!

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very nice guy who will explain nicely and clear on what is to expect.
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]

I seldom write testimonials. I usually write a review for an unpleasant episode, but not a good one. 2 weeks after I move into my new place after the house renovation, I know I have to write one for this and will make sure I share this, my first positive home renovation experience I am getting for my new Bto at Cheng San Court, Ang Mo Kio. It was a pleasant experience with Chris at Urban Design. After going thru many rounds of getting different quotes from different IDs, I find most of them are similar, the price range can have a difference here and there, but the final quote is somewhat similar. I.e you get what you want. For example, you get deductions from this ID over at the kitchen area for the quote, but you get markup quote from the same ID at the master bedroom. Vice versa for the other IDs. Ultimately, about the same price. Price quote although is important, what I find important is the service and the quality of works render. How big and reputable is the company the ID works with? How professional does the ID portray himself? Whether is he professional or importantly, very very important, whether is he talented, or whether does he have a sense of art/design talent? First off, the company the ID works with, Urban Design is a case trust company. A reputable company where you can go to. So, you can feel at ease even before the Reno work starts Their contractor quality of work is good as well. The reputable company basically have a better quality of work as they get more orders, they are able to demand more quality from the contractor at a better pricing for the contractors and as well as for the company and importantly, for us. It’s a win-win situation for all. That is my opinion. Next, the ID from Urban design, Chris is the guy to go to. A very nice guy who will explain nicely and clear on what is to expect. A guy who follows through and ensure works get done. He will arrange his contractors in accordance to the schedule he came out with. So far no hiccups with the contractors’ schedule. Although there is a slight delay to the original schedule, that is expected when things don’t go our way every time. Chris follows through whenever there is an issue, and as the issue gets feedback, he will make sure it gets resolved. There was active communication and was two-way communication. Importantly, the house owner also has to do the part and make sure clear and active communication, feedback is passed along to Chris, and he will make sure he does it promptly and does it well. So far a good first positive experience and I will highly recommend Chris from Urban Design again should I want worry free renovation works again. Lastly, my Reno works start on end Apr 2018 and ended in mid-July. Quite a reasonable duration for a good quality renovation work.
To end off, please continue to keep up the good work and I wish Urban Design and Chris success always!

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Upon meeting with him, we told him our budget and also the concept that we wanted. He was very very helpful, he tentatively listened to our needs and at times when we need advice from him on what to do or if it's necessary to have
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]

Firstly before we decide which interior designer to pick, we make a few appointments with different IDs and ask for advice with our stated budget and also on a concept which we wanted, what can they do for us. There was one Interior designer saying that he/she will give us the “best price”, listed out quotations and give us a sketch drawing. When we look at the drawing, it was not actually to what we wanted. The designs were too simple and we think he/she didn’t cater it to our likings. And also we would say that “simple” designs were too “expensive” to our stated budget. So we have to consider the offer. The next interior designer we met.. we told him/her what we want and with that stated budget. This one is not pretty sure wether he/she seem interested and also willing to help. First of all,whenever we text him/her for updates, it will take a few days to reply us back and always gave us the reason that he/she is quite busy. As we discuss further, we ask questions if or wether to have this or to do this. The reply was, if we want nice and willing to come out “more” money, he/she can do everything for us. We were slightly disappointed and feel it’s a waste of our quality time to meet this interior designer. We decided Not to take him/her. While still looking for other IDs to compare, we remembered a friend of ours who was going to be our neighbour soon. So we asked which contractor did she engaged and also how much was her renovation. Hers was from Urban Designs. She gave us the email and told us if we interested, we can ask them. Thus, we just email and enquire Urban designs for quotations. The next day, we got a call from Louis Urban Design and we set up an appointment with him. Upon meeting with him, we told him our budget and also the concept that we wanted. He was very very helpful, he tentatively listened to our needs and at times when we need advice from him on what to do or if it’s necessary to have, he is willing to help and assist us through out. He promised us that with our tight budget, he can pull off the concept that we wanted. After the meeting we were quite pleased and we decided to cater him as our interior designer. On our next appointment, we discussed further with our quotations and he explained in detail what was listed down. We felt that Louis’s quotations was way better and also within our budget. Whenever during the renovation period, Louis is always around to see the renovation and will take pictures to show us when we were busy and couldn’t come to take a look on the renovation works. He will clear our doubts if there is any small hiccups along the way. The 3D draft design which Louis had did for us, realistically turned out well in the end. Definitely we will recommend Louis Leng from Urban Designs. Good Job Louis!

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he gave us practical advises and help us refined our design
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]

Yes we will definitely recommend Urban Design to other home owners. We engaged Spenser to be our ID for our 4room BTO flat as recommended by my colleague. When we first discussed with Spenser regarding what kind of design we want, he gave us practical advises and help us refined our design. We were in a hurry to move in by Chinese New Year and Spenser really tried his best to arrange everything he can so that he can handover to us before CNY. Thumbs up to him for meeting this tight timeline! However there were still some touching up work to do after handover and Spenser was quick to arrange everything after their CNY break. He is also very particular with his work, and he will make sure everything is alright, otherwise he will redo for us. Overall we are very satisfied with he service. We feel very comfortable talking to him and will definitely recommend him to our friends. Lastly, we feel secure with urban design as they are under case trust. We have heard numerous horror stories of contractors running away. But rest assured, urban design is a reputable company that we can trust our home with.

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He will share ideas, provide constructive opinions, discuss schedules and provide realistic deadline.
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]

Alex Lee is very responsible and responsive. He will share ideas, provide constructive opinions, discuss schedules and provide realistic deadline. The end results are similar to that of the 3D design with good materials and warranty. Price quoted are reasonable and aligned to market. Even after moving in, Alex Lee would go the extra mile of service to check in periodically to ensure all is well. I have gained a friend instead of an interior designer and we are still keeping in touch. We appreciate Urban Design and Alex Lee for creating a lovely and warm home for us!

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he is always reachable and will find ways to solve issues along the journey in completing the total makeover of our new home.
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]

My wife and I were comparing between a few designers and we decided to engage James because he was able to come up with ideas and proposals close to what we had in mind in terms of design and budget. James is very responsive and we find him down to earth and reliable. Importantly, he is always reachable and will find ways to solve issues along the journey in completing the total makeover of our new home. Really appreciate his suggestions on many occasions to help us in cutting cost, ended with huge savings.

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He was warm, patient, thoughtful, dependable and dedicated and always provided us great design ideas, with practical purposes for our new home.
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]
  • Daphne & Kenneth reviewed 9 months ago
  • last edited 1 month ago

YESS!! We highly recommend our ID, Mr Edward Sey from Urban Design House. He was warm, patient, thoughtful, dependable and dedicated and always provided us great design ideas, with practical purposes for our new home. We are extremely satisfied with his professional service and of course, our new home renovation works!! Edward always provided us advices, from a homeowner’s perspective. He would also provide us with prompt updates and ensured renovation milestones are met throughout the whole period. Edward displayed great professionalism! A Big Thank You !! Seek no further for a good designer, just head down to Urban Design House. As a new home owner, you may not have ideas to your new place but fret not, the designers there will sure give you ideas that you will like.. like not their ideas, don’t worry, they’ll provide you with more designs until you are satisfied. This is the kind of service you will get! Way to go, Urban Design House!!!!

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He even went beyond his service to receive delivery of my dining set when I was away.
5.0[ Design 5.00 | Workmanship 5.00 | Customer Service 5.00 | Value for Money 5.00 ]

Thanks to Jerry Ng of Urban Design House my house has transformed into a classy, beautiful warm home. From the initial planning to the final completion, Jerry has always given his expert advice & helpful suggestions. He is always available whenever I call be it day or night. He even went beyond his service to receive delivery of my dining set when I was away. I will highly recommend Jerry to my friends & will surely engage him again in future. Thanks Jerry! All the best to you!

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