I got to know T&T Design through Qanvast and although we met up with 4 other IDs through Zoom/in person meeting, we still went ahead with T&T. They had the most reasonable/competitive pricing among the other quotations that we received from the rest and our ID, Fedora was also a key reason why we selected with T&T. First impression - she was friendly and engaging. She was also not pushy with her ideas, has the ability to accept our ideas and provide her assessment, and gave valuable advice on feasibility of ideas/ cost of implementation. There was a Whatsapp group set up, and she was proactive and takes initiative to take in our ideas/requests and prompt with her followup actions. Although there were issues with floor levelling from bedrooms to living rooms, and main door alignment with frame due to old Hdb design, the issues were rectified. There were also some issues with electrical work (faulty switches) and plumbing (choked floor pipes), but Fedora attended to these issues and requested followup actions quickly. I rate T&T 9/10 for their design and service. Generally, the workmanship is good. But areas like carpentry (faced warped shelves in the wardrobe due to heavy items without sufficient support) could be improved. Overall, great experience with T&T and Fedora. Able to deliver the work amidst the challenging times last year. Prompt response and provided valuable advice. Fedora has met my expectations and I will definitely recommend to my friends and family.