Our Commitment to Excellence in Service Quality: We, being recognized as the best interior firm Singapore, are eager to provide good customer services that meet or exceed the customers’ expectation and hold ourselves to the highest ethical and professional standards and pledge to bring about our commitment to the highest level with our best possible approach to the business in mind.
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We learned about CARPENTERS through recommendation from a friend. We found their proposed ideas rather impressive and this is what differentiates them from the few interior designers we had met up with. Brosnan, our interior designer, had always been prompt in following up with us and providing continuous update on the progress of the renovation works. The performance coating design is an excellent match with the lights. Thumbs up for that!
My wife and I took on our colleague’s recommendation and spoken to Interior Designer, Xavier.
In the beginning, we wasn’t very sure what kind of design we were looking for. Xavier was attentive to pick out for theme and was helpful to consolidate our thoughts to put them into design.
Along the project, he was meticulous. He gave good recommendations for the interior challenges we were facing, i.e limited space, tight corners, etc. We were amazed by his ideas and proposals.
Thank you Xavier and Carpenters for making our dream home come true!
Mr. Ma Jian (MJ) from Carpenters.com.sg Pte Ltd was tasked to renovate our café and to complete within a period of less than three weeks, which coincidentally falls a few days before the Lunar Chinese New Year.
We are very pleased and satisfied with his performances and his fast and efficient co-ordination works among the different trades. MJ managed to complete all renovation works at the stipulated timeline given to him despite of the very tight working schedules coupled with shortage of materials and manpower during the Co-vid 19 period and at the peak period before Chinese New Year where all customers are rushing their contractors to get their premises completed.
MJ is a very responsive person that will never fails to reply our whatsap messages for more than 5 – 10minutes with regards to our doubts and inquiries on our renovation work progress. These made us felt at ease that our works are in good hands as all our renovation works issues that we brought out were responded and actions taken very swiftly to remedy them.
We definitely did not regret selecting and awarding the renovation works for our café to MJ.
He is surely a very reliable and trustworthy person that we can entrust our renovation works to and we will not hesitate to recommend our relatives and friends who intend to renovate their homes or commercial premises to him.
We had engaged Nicole as our ID, apart from being professional and attentive to our needs, Nicole’s great personality had made our renovation journey an enjoyable one. Few minor hiccups along the way were resolved immediately. The final product is the same as the 3D drawing, if not better and the carpentry work is great, kudos to Nicole and the renovation team!
Overall the renovation and design is professional. Xueqi made effort to get what the requirements and within budget for renovation. She went extra mile to ensure the painting and cleaning are done well. The colour theme and recommendations are well given. The workmanship is also good and no problem so far. Before the renovation xueqi went onsite and did home check for free which is nice of her to do even before signing the contract. Thank you Xueqi and carpenter.
My hubby and I are so glad we had Cecilia as our ID despite ours being a very small project only. Her responsiveness, timely updates and professionalism made us very assured throughout the reno journey despite all the covid issues affecting many businesses. The costs were very reasonable and ideas presented were in line with what we had in mind. Actual reno was smooth, well-managed and very punctual, also workmanship was fantastic. Post-reno when I had some minor issues after moving in, she immediately sent help over the next morning to check and rectify. I’ll highly recommend new homeowners to look for Cecilia from Carpenters to design and reno their new place if you want a fuss-free experience and a beautiful place to call home.
We went to Carpenters after seeing their Chinese Theme design in one of their Facebook post. We were attracted to the design. During the initial meet up, Jas gave us the confident in her work and she knew what we wanted. Unfortunately, our renovation was stopped half way during the COVID period. Jas was very thoughtful and she helped to covered up all drainages to prevent mosquitoes breeding during the no work period. As the Government relax the restriction, she immediately spring to work and made necessary arrangements to ensure our renovation was back on track. Keeping us updated throughout the Circuit Breaker period. Although there was a mad rush to complete our project, their works were not compromised. Their workmanships remain good. We are extremely happy with their cabinets’ works, high quality and made to perfection. Thank you, Carpenters and Jas!
Nicole brought with her years of experience, and able to provide very practical recommendations on the home design to ensure our home not only look good, but livable. She is also considerate towards our budget and would provide cost savings recommendation. Her positive attitude and flexibility in managing the ever changing scenarios due to the CB period is commendable. She gave us confidence that the project will be completed in time and has been resourceful to move the tasks around to make things work. Love this home design journey with her and will definitely recommend her to my friends and family.
The testimonial came late but it’s better to be late than never! Engaged Fran and Zane to help me design my 4-room HDB flat. Designs and suggestions were good, and they were very responsive to all the enquires I had. Renovation went smoothly and the final house just looked like what I had expected to be my new home: comfy and minimalistic. Just minor issues during renovation and touch up but was resolved promptly. Highly recommend both of them as ID.
Our designer Nicole was friendly and supportive throughout our project. She coordinated all the different people smoothly and delivered the project on time even though we had many follow up requests. She was always on site to supervise the work and would give timely feedback to us. With the multiple ideas we had, she gave excellent advise to fit all of it into our home design and we are satisfied with the project. Highly recommend.
My husband and I highly recommend Carpenters and our ID, Mia. She was patient and responsive in attending to our requests and enquiries. She was able to provide good concepts/design recommendation and professional advice on the materials selection and colour combination. There was also regular updates from her on the renovation progress. I would like to thank her for her service and dedication!
Just hire a interior designer from hell with lack of creativity and exorbitant charges, decide to cut down my ID renovation work with him … it is at this desperate and hopeless moment, that I met Zane Koh from Carpenters – Heng Ah! He was the saviour of my remaining renovation work, looks young but don’t underestimate his capabilities. Very customer driven touches, listen, seek understanding and act consistently with his actions, independent in thoughts – especially in design which he is never afraid to give his views … most importantly, young but superb in his maturity in handling people issues that pop up for resolution with contractors – five thumbs up! Honestly, I really enjoy my experience working with him. I just can sum all this in one statement, “He save my day!!!” Cheers!!! … CK
Had a few friends including Aloysius that are IDs, when I got my new house, I called a few IDs including Aloysius to come down to my new place to give me a quote and also some ideas of what I should do. Just about a week later Aloysius got back with the quotation and ideas for my new house , after comparing price vs ideas he had the most ideal price to concept , so I decided to go and check out the workmanship of the job, met up at his office and was impressed by the workmanship, also just nice there was a promo, so we decide to confirm on the spot. As they begun work I had to go overseas so I just left the instructions and my keys with Aloysius, 1 week later when I was back my house was all hacked up and tiles where already half way done, and also as I was overseas Aloysius sends me updates on my unit Everyday. Aloysius made the effort to Ensure everything was smooth sailing and jobs were all well done at my place. Fast forward 6-7 weeks everything was done early then expected completion date. Check through everything and there were some minor defects, during transportation with out hesitation all the parts n pieces were brought back to be rectify. Until everything was in perfection. After handing over of the house to me, I realise that there were a bit more defects on some installation of the plumping fixtures then again without hesitation Aloysius and his guys were down at my place to rectify the issues not once but twice to make sure everything is all up to my standard, superb awesome aftersales service. Thank you very much Aloysius for the dream home.
Thankful to have Cecilia Chiew as our interior designer. Glad that we have made the right choice to engage her for our new 3-room BTO renovation work. She is responsive, responsible and approachable. Able to communicate freely and work well with us. She is very helpful in many ways whenever we have any request. She has displayed great passion and professionalism in providing good advice, helping us design with good space planning to fit in all our requirements, great job site co-ordination to get everything done “swee swee”…and transforming our small BTO into a cosy, comfortable retirement home. Great job, Cecilia! Highly recommended to anyone who is looking for an interior designer.
Excellent service from Aloy Koh! Engaged him for my ice cream business renovation. Alot of ups and downs due to licensing requirement and keep troubling Mr Aloy Koh, felt really bad about it and he didn’t complain at all. Amazing follow up skills with his guys and make sure everything goes well and meet our deadlines. Thumbs up for him. Aloy, if you see this. Just drop by ‘The Naughty Corner’ and whatever you order it’s on the house 🙂