Anson is our ID for our new BTO flat and we didn’t regret our decision to engage him. He is really patient and take into details of what we want in our house. He is always very responsive whenever we have certain queries (even on weekend/late at night), and made the effort to come down whenever there is works going on (eg electrical works, plumbing, carpentry), and gives us updates of what has been done by the contractors. When there are areas where we are not satisfied, Anson will take into consideration of what went wrong and have the issue rectified quickly.
As new flat owners, we are pretty clueless on certain things (e.g what plumbing accessories to purchase, what kind of lights to purchase to match our house design). However, Anson has been really helpful and give us a lot of advices.
Overall, the whole renovation process has been really smooth sailing, all thanks to Anson for handling and coordinating everything so well. Highly recommended!