We engaged Jonathan to do the renovation for our EC back in March 2018. At that point in time, we met up with several IDs before settling on Jonathan due to his reasonable pricing and practical advice. On top of that, we have also heard good feedbacks from our friend who has engaged him before.
Throughout the process, Jonathan did not hard sell us in any aspect, in fact, he gave us several alternatives to work around our requests. For example, when we were contemplating whet
her to do a false ceiling due to the additional cost and maintenance required, he understand where we were coming from and could gave us other design ideas to work around this instead of hard selling us the false ceiling like what other IDs did. Furthermore, we rarely have to chase him for update and status of the renovation as he is on top of it and would send us pictures and videos without us asking. When we were busy at work to receive our deliveries at home, Jonathan will always make time to receive them on our behalf. He rarely (or never) reject our request to receive such delivery for us and we are certainly grateful for that as it saved us from lots of hassles.
As with any other IDs, there are bound to have some defects in the carpentry and it is important to us that the ID we engaged is responsible to follow up and make good the defects. Jonathan did not disappoint us in this aspect when we realized that the shelving were not laminated on all four corners, he promptly requested his contractor to take out all of the shelving, laminate them, and put them back in place even though it is not common for carpentry shelving to be laminated on all four corners.
Overall, our experience with Jonathan is certainly positive and we would recommend him to our friends.