Frankly we could have engaged a contractor to do the fitting up as there was not much design needed. But we decided to work with Sam as we found him sincere and easy to work with, not overbearing or intimidating. Being newbies in this area, we relied a lot on Sam to take care of the whole process. He plans ahead, tells us what to expect and keeps to the timeline. Besides giving color tips, he has not said "no" to our small little requests here and there.