For my resale flat, after sourcing many ID/contractors, We've settled with Jonathan and we are certainly pleased with the service. These are due to the following reasons:
1. Sourcing for quotations stage
- Met up with Jonathan 4 times with multiple queries. Each time, despite his busy schedule, Jonathan was equally friendly, patient and attentive to address all queries.
- His prices are reasonable and value for money versus the competition
2. During commencement of renovation work stage
- Jonathan would send regular updates of the work and progress
- Whenever there are questions or issues, while Jonathan is engaged with other projects, he will endeavour to reply and find solutions to these issues in a timely manner
- For questions on lights, furniture and layout, Jonathan can be counted upon to provide his input. At times I've consulted him on Sunday (his off day) and he has taken the extra mile to reply
- His quality of carpentry is known to be one of the best (i.e. ABS trimming is tip top etc.)
3. After sales support
- After handing over the flat, on and off where I've queries or where there are minor issues, Jonathan is still prompt to address any of my queries and attend to them.
Overall a wonderful experience. Thank you Jonathan!