We were doing our pre-renovation shopping at Full-House, which is also Orange Interior's furniture partner. So the sales person of a furniture shop attending to us, referred us to this ID firm when we said we've yet to finalize one.
Alvin Yap, Senior Creative Manager at Orange Interior, was assigned to serve us upon contacting them.
We were like many others, went shop around & visit a few other ID firms to compare before shortlisting one.
However, after our first meet up Alvin in his showroom, we made our decision to engage his service, because of his ability, knowledge and experience to respond & provide practical solutions to our concerns & issues during that meeting, which we did not received the same from other IDs we met before him.
He has delivered our dream home (almost exactly like the amended final 3D drawings), by following exactly what he shown & demonstrated to us during our first meeting, with his past customer's project files compiled information, on the comprehensive & robust process details, from design/planning/materials selection, 3Ds/amendments, project management/defects clearing till handover.
It was a peace of mind experience with Alvin Yap & Orange Interior team, as we were informed & updated daily or information exchange through their standard group chat, set up specially as the main communication channel related to our entire renovation work, with Orange management team & account sitting in the chat, to ensure best practices provided to us.
We are glad that we made the right decision to engaged Alvin Yap, as our designer. He had shown & illustrated his quick-witted innovative thinking & practical problem solver, in particular when we decided to hack our kitchen wall in the midst of our renovation work, which meant that our renovation would need to delay for at least 2 weeks due to new HDB wall hacking permit application approval.
Nevertheless, the end result was heartwarming to us, as Alvin Yap exercising his cool & great human relationship skills with his various subcontractors impacted by the last minute changes, helped us to complete the entire renovation work according to original project schedule.
We sincerely appreciate & thank Orange Interior to assign a manager with great personality & ability like Alvin Yap, to assist us with our renovation.
Mr & Mrs Chan
61 Circuit Road